Effective August 1st my pricing will change from a la carte to package pricing. All appointments before this date will fall under my a la carte pricing.
Package pricing:
Makes booking and payment less complicated and more convenient by allowing you to book your appointment online and establishing predictable pricing.
Creates a robust service package to make sure your hair always looks its best.
Ensures your look is maintained regularly which will ultimately eliminate corrective services.
Maintains the health of your hair so it can look its best in between appointments.
Extension pricing remains the same under my a la carte pricing
Salon policies:
Booking
All appointments require a card on file for booking. If booking through my website a card is required to complete the appointment request. Please keep in mind appointments have to be approved once submitted. Once approved you will receive a text confirming your appointment has been accepted. If an appointment is declined I will reach out to you via text. If an appointment is booked in person or via text a square contract will be emailed. Please upload a card on file to the contract as soon as possible. One reminder email will be sent if the contract is not signed and the appointment will be cancelled if you fail to complete the contract within 48 hours of booking the appointment. To check if you have a valid card on file you can log onto your square account using your phone number on my booking site.
Cancelations:
Appointments canceled with less than 48 hours notice will result in a 50% cancelation fee. Canceled consultations not within the 48 hour time frame will result in a $50 cancelation fee. All sparkle appointments canceled with less than 48 hours notice will result in a 100% cancelation fee for amount of sparkles booked.
Late policy:
If you are 15 minutes late for your appointment you will not receive a style. If you are 30 minutes or more late to you appointment you will be marked as a no show and cancellation fees will apply.
Consultations and sparkle appointments are such small appointment times. If you cannot make it on time please contact me and we will reschedule your appointment. Cancellation fees will apply.
Guests / Phones:
Please do not bring anyone to your appointment. We strive to provide services in a comfortable and relaxing environment for each guest. If child care is not arranged you will be asked to reschedule and cancellation fees will apply. Please do not bring anyone to your appointment who is not receiving a service. Our salon is small and we try to keep noise levels for our esthetician to a minimum.
Please bring earbud headphones to your appointments. Many of our guests work reomtely and we do ask that you listen to meetings, music, or social media using headphones to ensure a relaxing experience for each guest.
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When does this change go into affect?August 1st, 2022.
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What if I have an appointment after August 1 under a la carte pricing?Appointments after August 1 will be updated and changed over to the corresponding package.
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What package should I book?I have 5 packages you are able to book. Below are the packages listed you will book with the corresponding a la carte appointments you used to book. THE PH RESHAPE -Haircut -Glossing / Root melt -Wash and style -Deep conditioning and style THE PH REFRESH PACKAGE -Root retouch -Grey Coverage -All over color -Haircut THE PH PARTIAL PACKAGE -Mini highlight -Face framing highlight -Partial highlight / Partial Balayage -Partial Reverse balayage -Glossing / Root melt -Haircut THE PH FULL PACKAGE -Full highlight / balayage -Reverse Balayage -Glossing -Haircut THE PH CORRECTIVE PACKAGE -Balayage + additional color -Highlights + additional color -Pre-cleansing treatment -Double process color -Additional color
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What if I feel like package pricing isn't right for me as a guest?That is totally okay! I know this change is not going to be a perfect fit for all of my clients. Package pricing allows me to include all of the services I think are necessary for every color appointment. I strive to keep my guests' hair HAPPY & HEALTHY in the chair and in between appointments. I want to take away the up-charging and additional add ons that can occur during a color service that if not done can negatively affect your hair goals and health of your hair. If my new package pricing isn't for you and you have an upcoming appointment after July 31 please notify me ASAP. I would be happy to give you stylist recommendations that will best fit your needs.
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How often should I book my packages?Each package has a recommended booking frequency. Guests who do any type of blonding/foil work are required to book The PH Full every third appointment. Following the recommended frequency allows us to stay on top of your color maintenance and avoids us having to schedule a corrective color package.
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What if I don't want the services in the package and only a few?I will no longer be offering stand alone appointments. In my years behind the chair I have fine tuned what services keep your hair looking and feeling it's best after a chemical treatment. If you want to skip the haircut at your appointment you will receive a hot towel deep conditioning treatment. You can never overdo conditioning especially in our climate and I recommend a gloss or conditioning treatment with every service.
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What services will no longer be bookable under my new package pricing?I would be happy to refer you to a stylist within my salon for these stand alone appointments. -Bang trims -Haircuts without a deep conditioning treatment or gloss -Gloss and Wash -Mini highlight -Stand alone highlight services
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Are taxes and tips included?No, sales tax and tips are not included in my package pricing. Taxes will be applied at checkout. Tipping is appreciated but never expected.